What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form error

    Asked by ellael on February 04, 2016 at 06:50 PM
    Error on query: 
    Error returned:MySQL server has gone away
    could you help us ?
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    JotForm Support

    Answered by Mike_G on February 04, 2016 at 11:13 PM

    Can you help us by giving us more information about your issue, please? What form are you having this error message and when and how do you get such error? If you can also provide us a screenshot and post it on this thread, that would be great. 

    We will wait for your response. Thank you.