- EarlystepsAsked on February 04, 2016 at 07:25 PM
We are finding that JotForm is not always consistently notifying us via email when a form has been submitted.
When a notification comes through it is sometimes FROM: firstname.lastname@example.org and other times it is from the persons email that has completed the form. How do we ensure the notification email consistently comes from email@example.com.
- JotForm SupportMike_GAnswered on February 05, 2016 at 01:24 AM
On the notifier you have created within your form, make sure that the Sender E-mail is set as firstname.lastname@example.org. Then, you can select "None" for the Reply-To Email.
Here are some of the guides that may help you set up your notifiers:
Let us know if you need any further assistance. Thank you.