What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to make products from a payment tool not selected by default?

    Asked by simleggings on February 04, 2016 at 09:40 PM

    When I saved the form, there are check marks indicating that each product will be on the order form.  There is even a total sale price listed on the form.  How do I remove the check marks?

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    JotForm Support

    Answered by Mike_G on February 05, 2016 at 02:57 AM

    I loaded the form on your website and I'm not seeing any check marks on any of the products listed on the form embedded in it.

    Where you able to fix the issue on your end? Let us know if you need any further assistance. Thank you.

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    JotForm Support

    Answered by Mike_G on February 05, 2016 at 03:04 AM

    I have cloned your form and I can see that you have managed to deselect the option "Selected by default" for each of the products from the payment wizard of the payment tool on your form.