What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Other than the monthly fee, are there any additional charges when using paypal

    Asked by Anne  on February 04, 2016 at 10:18 PM

    I do not see any information that there are any additional fees for using the paypal functionality in jotforms.  I would be shocked to hear that other than the $19/month (for Bronze plan), there are no other charges for using paypal.  I know paypal charges 2.9% plus 30 cents per transaction for business accounts.  Is jotform paying that out of the $19/month fee?  

    monthly fee fee additional Than
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    JotForm Support

    Answered by Chriistian on February 05, 2016 at 03:41 AM

    Joform does not pay the paypal fee out of the $19/month. Furthermore, JotForm does not add a charge. The payment is sent directly from customer's paypal account to your paypal account.

    Only charge will be the 2.9% plus 30 cents fee paypal takes.