What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form collapse is not utomatically opening.

    Asked by Yaa Nsia Phillips on February 05, 2016 at 09:45 AM
    Will this also address form collapse?..It is not  aautomatically opening for child membership information or 2nd child membership information based on the current condition # of children.
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 05, 2016 at 09:50 AM

    If you want it to appear opened, go to the edit mode of your form, and change it's Status to "Open":

    If you need anything else please open a new thread, we will be glad to assist you.

  • Profile Image

    Answered by Yaa Nsia Phillips  on February 05, 2016 at 12:30 PM

    I I would like it to appear opened based on the condition for the # of children field until I can base it on the quantity fields. 

    0  not shown 

    1 child membership field opened

    2 child memb & 2nd child membership field opened

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 05, 2016 at 01:09 PM

    You can conditionally show the Form Collapse field, and it will show "Opened" or "Close"(depending on the status).

    When the Collapse's status is set to "Closed" the submitter needs to click on it to display all content under it. When it's status is set to "Opened", the content it's already displayed.

    Now, regarding the ability to show the Form Collapse Fields based on Product Quantities selection is being reported on this thread, since it's not working: http://www.jotform.com/answers/760892