What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embedded form will not allow completion of submissions

    Asked by AplausoStudios on February 05, 2016 at 11:26 AM

    Hello! I am trying to make my submit button work in my website but can't. When I open my form in a separate window, it works like a charm, but when I try to do it in my website, submit button doesnt work. Do you know what might be wrong?

    Any help would be well appreciated. Thank you!

    Page URL:
    http://aplausostudios.com/bookings/

    separate window hello open thank
  • Profile Image
    JotForm Support

    Answered by david on February 05, 2016 at 12:15 PM

    Try replacing your current embed code with the iFrame code:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If the form works properly on its own, using the iFrame code will ensure that the form works the same embedded as it does on its own.

    If that still does not work, let us know and we will be happy to have another look.