What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Every Single One Of My Forms Is Enabled. Why?

    Asked by markashton on February 05, 2016 at 12:17 PM

    Why are all my forms enabled when I have disabled most of them?

    Someone has either done it at Jotform.

    Or ... the system has reset them all to enabled

    Which?

    Regards Mark

    PS .. Had to write this out twice as it didn't show as registered. %^&*(

    My Forms enabled JotForm all system
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    JotForm Support

    Answered by Kevin_G on February 05, 2016 at 01:03 PM

    I have checked your account and there are some forms disabled:

    Is the issue still present on your end? 

    As far as I know we do not have issues with that feature.

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    Answered by markashton on February 05, 2016 at 01:06 PM

    They are disabled because I started disabling them all again.

    Take it from me 80% of my forms were disabled ... because I do not want rogue entries etc.

    This afternoon ... there were none disabled.

    I didn't change it ... something your end ... at my exepnse as usual

    Regards Mark

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    JotForm Support

    Answered by Kevin_G on February 05, 2016 at 01:16 PM

    This is quite odd, I will disable some of my forms and take a look on them to see if I'm able to replicate the issue.

    I will also ask to my colleagues to see if there is something that may cause this.

  • Profile Image

    Answered by markashton on February 05, 2016 at 01:18 PM

    Don't bother ... just take it from me.

    Every single was form was enabled ... including a very recent one that was disabled for a project for BP ... most importantly so ... this too was enabled.

    Something in your system has done this.

    I will post on here if it happens again.

    Rest assured .. they are all being disabled now.

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    JotForm Support

    Answered by Mike_G on February 05, 2016 at 02:25 PM

    Well again, like what my colleague, Kevin_G, have mentioned, there are no known issues, as of this time, regarding disabled forms suddenly becoming enabled automatically. But, please, do keep us posted if in any case it would happen again in the future. Thank you.