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    Insecure communication warning when using form with Firefox

    Asked by hilltopkennels on February 05, 2016 at 02:40 PM

    When submitting a form using the Firefox browser I'm getting the following pop-up;

     

    I've uninstalled Firefox, reinstalled the latest version and cleared all cached content but the problem still remains. This isn't happening when I use the same form with other browsers (Chrome, Edge, IE11)

     

    Any tips on how to resolve this?

     

    Kind regards,

     

    Simon

    Page URL:
    https://eu.jotform.com/hilltopkennels/hilltop-reservation-secure-payme<br/>nt

    JotForm problem uploads jpg
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    JotForm Support

    Answered by david on February 05, 2016 at 03:44 PM

    Some of the images in your form are being loaded from a non-https source:

    http://www.worldpay.com/images/cardlogos/mastercard.gif
    http://www.worldpay.com/images/cardlogos/maestro.gif
    http://www.worldpay.com/images/cardlogos/visa_electron.gif
    http://www.worldpay.com/images/cardlogos/JCB.gif
    http://www.worldpay.com/images/cardlogos/visa.gif
    http://www.worldpay.com/images/cardlogos/mastercard.gif

    These are from your image radio button.

    Replace these images with images from a secure source and they warnings should go away.