Insecure communication warning when using form with Firefox

  • hilltopkennels
    Asked on February 5, 2016 at 2:40 PM

    When submitting a form using the Firefox browser I'm getting the following pop-up;

     

    Insecure communication warning when using form with Firefox Image 1 Screenshot 20

    I've uninstalled Firefox, reinstalled the latest version and cleared all cached content but the problem still remains. This isn't happening when I use the same form with other browsers (Chrome, Edge, IE11)

     

    Any tips on how to resolve this?

     

    Kind regards,

     

    Simon

    Page URL: https://eu.jotform.com/hilltopkennels/hilltop-reservation-secure-payment
  • David JotForm Support
    Replied on February 5, 2016 at 3:44 PM

    Some of the images in your form are being loaded from a non-https source:

    http://www.worldpay.com/images/cardlogos/mastercard.gif
    http://www.worldpay.com/images/cardlogos/maestro.gif
    http://www.worldpay.com/images/cardlogos/visa_electron.gif
    http://www.worldpay.com/images/cardlogos/JCB.gif
    http://www.worldpay.com/images/cardlogos/visa.gif
    http://www.worldpay.com/images/cardlogos/mastercard.gif

    These are from your image radio button.

    Insecure communication warning when using form with Firefox Image 1 Screenshot 20

    Replace these images with images from a secure source and they warnings should go away.