What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I upgrade my account, how quickly does it take effect? Immediately? Or do I have to wait until next month?

    Asked by chsminicon on February 05, 2016 at 03:17 PM

    Hello, I would like to update my account to make space for more submissions. However, I need it to take effect immediately. If I update my account to Bronze now, will the upgrade take effect immediately, making space for more submissions today? 

    next my account OR how
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    JotForm Support

    Answered by david on February 05, 2016 at 04:14 PM

    Upgrades take affect immediately.  As soon as you pay, the upgrade should show in your account.  If you are over your limit at the time, your forms and account will be immediately restored.