What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We noticed that one of our forms didn't send a confirmation email recently. Are you experiencing system downtime today?

    Asked by ClipRadioAS on February 05, 2016 at 03:41 PM
    email system a
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    Answered by victor on February 05, 2016 at 04:50 PM

    Sorry for the inconvenience. I am assuming that you are referring to 53506492579971. I have checked you email history and noticed that there was an email notification that failed. The same email that could not have been send also received an email about 30 minutes later

    I am assuming there was a small glitch. If you still experience issues, please let us know. We will be glad to take another look.