I had two people complete forms this morning but I have not gotten the forms emailed to me yet.

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    Claire Gilmore
    Asked on February 16, 2012 at 01:13 PM

    The link I provided was broken but both customers typed the address in the URL and it worked.  They completed the applications but I have gotten them yet.  Are they going to come to me or do I need to have them do it again.  Obviously, I don't want to ask them to do a full rental application over again so would really like to have this resolved.  Any thoughts?


    http://www.jotform.us/form/10350332627 is my new form address


    https://www.jotform.com/form/10350332627 is the link that I had.  They typed this in and it worked?  Will I get the completed form?

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    Answered on February 16, 2012 at 01:20 PM

    I have the same problem; three registrations confirmed by PayPal, but no confirmation to me (or to my registrant, I'm not sure).


    My form is https://secure.jotform.net/MEGSSS/2012TestReg


    but I was told to use the jotformpro.com address, so I'm not sure what I should do now.


    Do I need to change all my forms to jotform.net now? Please let me know asap==@exec@megsss.org


    I am out of town and this is causing me real pain.

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    Answered on February 16, 2012 at 03:24 PM

    On your PayPal account, check Profile -> Instant Payment Notifications. See, if there is jotform.com there. If you see jotform.com, change it to jotform.us.  

    To see incomplete submissions, select your form on My Forms page and then click on Submissions button. Then, click on Pending Submissions button at the top. You can "complete" them manually there using a button.