how can we get email confirmations without unblocking Mandrill?

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    qliomaha
    Asked on February 05, 2016 at 04:57 PM

    We get a lot of suspicious emails so our filter is blocking Mandrill.  How can we still get submission notifications and confirmations if we do not want to unblock Mandrill?   (see image below)   We used Jotform in Oct of 2015 and did not have this issue - has something changed since then? 

    thanks! 

     

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    david
    Answered on February 05, 2016 at 06:21 PM

    You can whitelist our specific domains and IP's.  The following guide should have the full list:

    http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    This is if you are using "noreply@jotform.com" as your sender email.