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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Captcha form stopped working after https turned on

    Asked by LocalMediaMktg on February 05, 2016 at 10:05 PM

    I have 2 forms set up on a site that I recently turned on HTTPS. Now the capture never finishes loading. 

    Is there a setting that needs to change?


    Page URL:

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    JotForm Support

    Answered by Welvin on February 05, 2016 at 11:06 PM

    There's a conflict on the page preventing the captcha and the form from properly loading.

    The form is currently embedded using our source codes embed. Did you intentionally get the source codes instead of the other embedding method?  For Shopify, we recommend the default or the iframe method (http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code).