What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't receive the emails from your form, can you help me please?

    Asked by Michele Bertoni  on February 06, 2016 at 10:22 AM

    Link to the form: https://form.jotformeu.com/60363626308353

    Page URL:
    http://www.michelebertoni.net/2005/02/modulo-contatto-email-me.html

    Emails receive can't jotformeu jotformeu.com email notification
  • Profile Image
    JotForm Support

    Answered by Boris on February 06, 2016 at 08:00 PM

    I have checked submissions made on your form, and I see that an email notification from your last submission was sent to your email address without any issues from our end.

    To ensure proper email delivery, please check out our guide on how to setup email alerts to prevent email bouncing related issues. Let us know if you are able to receive emails after ensuring that your email notification is set correctly.

    I've also noticed that you are using a non-registered guest account, and guest accounts are limited to receive only up to 20 submissions per month. I would highly recommend that you sign up for a free account, which will give you access to up to 100 submissions per month.

    Please let us know if you need any further assistance, we are here to help.