What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have problems with signing into my account

    Asked by Luise Peyton on February 06, 2016 at 11:20 AM

    I used your suggested link - http://www.jotform.com/?noCDN=true - and I was able to upload your website without problem. But now I have problems with signing into my account.

    I also received a notification from you that a form was shared with me - see attachment. As I already mentioned there is a problem now with signing in.  A message was first displayed, that I should wait and hang on and finally a message was displayed - 'Ok! I give up. I wasn't able to load this form. Please try it later'! I'm trying now for two days to sign in. I shouldn't have all these problem - your system should work properly! Any other advise?

    Another questions, I will need to upload this form to Constant Contact. How does you system work? Is my form actually transferred to Constant Contact and uploaded only on there system. Or will the form remain on the Jotfirm system and only a link is created to Constant Contact?


    Thank you again I would appreciate your help!

    Luise P.




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    JotForm Support

    Answered by BDAVID on February 06, 2016 at 08:44 PM

    Your account username is: Dana235 and the email address associated to it is: sentam123@hotmail.com 

    If you forgot your password, click on the "Forgot Password" link, and the reset instructions will be sent to that email addressed associated to the account.