The decimal value is not showing in a calculated field - RESOLVED

  • AA_C
    Asked on February 6, 2016 at 4:36 PM

    I have two forms for order a rulebooks. One shows the total with .00 and the other doesn't.

    This one: formID=53315129424955 is good.

    This one: formID=60365128562960 is not showing .00 in total box.

    This one has a calculation that the other doesn't, perhaps that is why.  

    Please advise.

    Thanks 

    Robert

  • Jan
    Replied on February 7, 2016 at 7:16 AM

    I was able to replicate the issue. The problems lies on the 2 conditions in the "Calculated" field. Please follow the steps below to fix it.

    1. Select the "Calculated" field and then click the green "Conditions" icon.

    The decimal value is not showing in a calculated field   RESOLVED Image 1 Screenshot 50

    2. Select the first condition and then click the "Edit Condition" icon.

    The decimal value is not showing in a calculated field   RESOLVED Image 2 Screenshot 61

    3. Click the "Show Advanced Options" and then enable the "Show empty decimal places" option.

    The decimal value is not showing in a calculated field   RESOLVED Image 3 Screenshot 72

    4. You need to apply the same changes on the other condition.

    Here's the result:

    The decimal value is not showing in a calculated field   RESOLVED Image 4 Screenshot 83

    Hope this works. Let us know if you're still having issues with it. Thank you.

  • AA_C
    Replied on February 7, 2016 at 9:23 AM

    The decimal value is not showing in a calculated field   RESOLVED Image 1 Screenshot 40

    The decimal value is not showing in a calculated field   RESOLVED Image 2 Screenshot 51

    The decimal value is not showing in a calculated field   RESOLVED Image 3 Screenshot 62

  • AA_C
    Replied on February 7, 2016 at 9:35 AM

    Hi, Disregard last,

    I figured out another way to do what you suggested by selecting CONDITIONS from the top menu bar and selecting, "Saved Conditions" Now it works just fine.

    Thank you very much,

    Robert

  • Elton Support Team Lead
    Replied on February 7, 2016 at 1:37 PM

    It is good to know. If there's anything else you need help with related to this, let us know.