What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Create PDF Form: XML error occurred.

    Asked by Celestel on February 07, 2016 at 03:26 AM

    The PDF function has not been working for over a week, is this being looked in to or should I look for another form provider?

    work another form Week OR another
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    JotForm Support

    Answered by BDAVID on February 07, 2016 at 11:48 AM

    I believe you are referring to PDF Form creation function: http://www.jotform.com/help/212-How-to-Create-a-PDF-Form 

    Upon try to create one of your forms as a PDF, an XML error occurred:

    I will report this to our second level, you will be notified via this thread, when this gets fixed.

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    JotForm Developer

    Answered by mustafa on February 09, 2016 at 03:35 AM

    Hi,

    We have made some fixes regarding, it is working much better now. Apologize for the inconvenience and thanks for your patience.

     

    Regards.

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    Answered by Celestel on February 09, 2016 at 08:46 AM
    Thanks but I tried it now and this time it only loads, it says “working” for 1 hour so far. I really hope this function will work again soon.
    ...
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    JotForm Developer

    Answered by mustafa on February 09, 2016 at 08:58 AM

    Really sorry for that, can you try it again? I could just download PDF of one of your form.

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    Answered by Celestel on February 09, 2016 at 09:46 AM
    IT’S WORKING THANK YOU THANK YOU!
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