Create PDF Form: XML error occurred.

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    Celestel
    Asked on February 07, 2016 at 03:26 AM

    The PDF function has not been working for over a week, is this being looked in to or should I look for another form provider?

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    BDAVID
    Answered on February 07, 2016 at 11:48 AM

    I believe you are referring to PDF Form creation function: http://www.jotform.com/help/212-How-to-Create-a-PDF-Form 

    Upon try to create one of your forms as a PDF, an XML error occurred:

    I will report this to our second level, you will be notified via this thread, when this gets fixed.

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    mustafa
    Answered on February 09, 2016 at 03:35 AM

    Hi,

    We have made some fixes regarding, it is working much better now. Apologize for the inconvenience and thanks for your patience.

     

    Regards.

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    Celestel
    Answered on February 09, 2016 at 08:46 AM
    Thanks but I tried it now and this time it only loads, it says “working” for 1 hour so far. I really hope this function will work again soon.
    ...
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    mustafa
    Answered on February 09, 2016 at 08:58 AM

    Really sorry for that, can you try it again? I could just download PDF of one of your form.

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    Celestel
    Answered on February 09, 2016 at 09:46 AM
    IT’S WORKING THANK YOU THANK YOU!
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