What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Forms not submitting

    Asked by Patricia Briggs on February 07, 2016 at 07:08 AM



    i have a number of jot forms on websites that I have created this week, but when the form submit button is pressed "please wait" comes up.

    this is happening on at least 3 forms created this week


    Can you have a look please


    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 07, 2016 at 12:50 PM

    I just tested your form, and it was submitted without a problem:

    If the problem continues, it might be due to conflicts between your current embedded form's code and your webpage's code. I would recommend you to re-embed your form using the Iframe code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:

  • Profile Image

    Answered by bbrian017 on February 07, 2016 at 12:58 PM

    I have the same issues forms are not being sent to my hotmail I tested both of mine without success.
  • Profile Image
    JotForm Support

    Answered by Chriistian on February 07, 2016 at 10:57 PM

    @bbrian017, I have moved your concern on a separate thread so we can better assist you. You can check the thread here: http://www.jotform.com/answers/766602. We will attend to your concern on that thread accordingly.