What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Different numbers of submissions

    Asked by greekpete on February 07, 2016 at 01:48 PM

    Hi....me again

    There is a red number of submissions as 1 and beneath that the text number shows 2.
    When I click to view submissions I get a partly constructed page view....see attachment 
    If I view in another tab the red number doesn't show.....can't send another attachment so I'll send another ticket with it.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on February 07, 2016 at 11:52 PM

    I checked your form's submission but I was not able to encounter the issue you are reporting. I was able to view the submission page properly.


    Are you still encountering this issue on viewing your submission page (partly constructed page view)? Also, please note that the red number of submissions are the new submission/unread submissions of the form and the number of submission below it is the total number of submission in your form.