Different numbers of submissions

  • greekpete
    Asked on February 7, 2016 at 1:48 PM

    Hi....me again

    There is a red number of submissions as 1 and beneath that the text number shows 2.
    When I click to view submissions I get a partly constructed page view....see attachment 
    If I view in another tab the red number doesn't show.....can't send another attachment so I'll send another ticket with it.

    Jotform Thread 766465 Screenshot
  • Chriistian Jotform Support
    Replied on February 7, 2016 at 11:52 PM

    I checked your form's submission but I was not able to encounter the issue you are reporting. I was able to view the submission page properly.

    Different numbers of submissions Image 1 Screenshot 30

     

    Are you still encountering this issue on viewing your submission page (partly constructed page view)? Also, please note that the red number of submissions are the new submission/unread submissions of the form and the number of submission below it is the total number of submission in your form.

    Different numbers of submissions Image 2 Screenshot 41