What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Configuration

    Asked by jannamcgaw on February 07, 2016 at 05:33 PM

    I have a form that looks good at the form level, but when it is submitted and emailed to me it looks like two columns and doesn't look good, Is there a way to make the email more readable? The email is like two cells question on one side and answer on the other side.

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    JotForm Support

    Answered by ashwin_d on February 08, 2016 at 02:14 AM

    Hello jannamcgaw,

    Do you want to change the look and feel of the submission email which you receive after the form is submitted?

    You will have to edit your form's notification email template and change it the way you want. You can also add your own HTML code as well. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!