What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    the pdf form button is grayed out, and when i click to create pdf, only creates a pdf of OLD version of form, not current version

    Asked by BobCampbell on February 07, 2016 at 08:11 PM
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    JotForm Support

    Answered by Charlie on February 08, 2016 at 02:56 AM

    May I know which form you are referring to?

    Please note that widgets won't work on the fillable PDF form. Here's a guide that you can refer to: http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator 

    We'll wait for your response.