What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Random Value Generator Widget Doesn't Work

    Asked by Mario57 on February 08, 2016 at 04:24 AM
    MacLuc, this widget does not work , it says : "can not find the file or folder "
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    JotForm Support

    Answered by Chriistian on February 08, 2016 at 04:34 AM

    I tried to add a Random Value Generator widget on one of my forms and it seems to be working fine. You can check this sample form: https://form.jotform.com/60351278926965.

     

    Can you try it again on your end and see if you can successfully add the widget on your form?

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    Answered by Mario57 on February 08, 2016 at 04:47 AM

    to me doesn't work, it stay 15-20 sec waiting then nothing, the menu say "cannot find file....." into jotform yes, it work, even in preview, but out not :( ... just tried 4 times

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    JotForm Support

    Answered by mert on February 08, 2016 at 07:40 AM

    Hi there,

    I assume that you are using your form on your web page. If it is the case, I suggest you to embed your form with iFrame embed code and as it is seen from the below, you don't need to take the whole structure of embed code, the content between <iframe>...</iframe> tags is enough to embed your form. (Following code is just an example, don't embed that one.)

     

        <iframe

          id="JotFormIFrame"

          onload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotform.com/53341292355958"

          frameborder="0"

          style="width:100%;

          height:800px;

          border:none;"

          scrolling="no">

        </iframe>

     

    Please, try this method, it will overcome the script conflict and please don't forget to let us know the results.

    Thanks.

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    Answered by Mario57 on February 08, 2016 at 07:47 AM

    Ty Mert, 

    but I solved using this ... http://www.jotform.com/form-templates/generate-random-number-2.. and it works well enough for me :)

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    JotForm Support

    Answered by mert on February 08, 2016 at 08:22 AM

    I'm glad to see that you have found a solution for your problem. Sometimes, you need to reset the widget to make it work properly. For further assistance, please don't hesitate to contact us.

     

    Thanks.

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    Answered by Mario57 on February 08, 2016 at 10:38 AM

    formus need 4 that :) ....

    oh another  thing, if im could... a strange thing happens, I inserted the paypal payment method, and opens the regular page, pressing the send button, but the form no longer refers to the email with the data, which, however, it does if I delete paypal. incompatibility between formmail and paypal?... sorry 4 my english, i know its terrible
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    Answered by victor on February 08, 2016 at 11:48 AM

    To assist and give a better answer we like to keep one question per thread. Since this seems to be a new question, I have created a new thread that will be answered shortly by our support team

    http://www.jotform.com/answers/767022