What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can't put my form on my Prestashop online store

    Asked by Ciprianr on February 08, 2016 at 05:58 AM


    I create a classic contact form, but can't put it on a CMS page on Prestashop.

    It say : "The field content is invalid."

    Please help....

  • Profile Image

    Answered by victor on February 08, 2016 at 08:41 AM

    To assist you better could you please indicate the URL of your site. I am assuming that you used the iframe code to embed your form. If not please try using it.

    If you are trying to embed your form into PrestaShop 1.5, you may be interested in viewing a previous thread:


    Please let us know if you require additional information.

  • Profile Image

    Answered by Ciprianr on February 09, 2016 at 02:46 AM
    hello. My shop is www.uniforme.ro
    I am using Prestashop I just want to put the form on a contact
    page ( type CMS), So , if a customer want to send a e-mail , this e-mail
    will be sent to a specific mail adress.
  • Profile Image

    Answered by victor on February 09, 2016 at 08:54 AM

    Thank you for the update and clarification. I have just reviewed your site and noticed that you have successfully embedded your form using iFrame.

    If I understand you correctly, you would like to send a notification to the user when he/she submits a form. To accomplish this you just require to create an autoresponder notification. This will automatically send a notification to the end user after submitting a form. 

    You just need to click the email button on the top toolbar

    Press the CREATE NEW EMAIL and select the autoresponder notification.

    Please let us know if this helps