What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Customizing the email notifications

    Asked by Aisling Condon on February 08, 2016 at 09:42 AM
    Regarding what you mentioned about being able to customise how the notification of submission is sent to my email, how can I do this? Can it be sent to my email as a pdf? 

    Many thanks

    email notifications email email alerts customize attach PDF
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    JotForm Support

    Answered by Jan on February 08, 2016 at 09:53 AM

    Yes, the notification can have an PDF attachment of the submission. Please follow the steps below:

    1. Click the "Emails" button in top toolbar.

    2. Select the notification and then click the "Edit" button.

    3. Here you can customize the email notification message. Click the "Reply-To and Recipient Settings" button to go the window where you can enable the "Attach PDF".

    4. Enable the "Attach PDF" by ticking the check box.

    Related guide:
    Setting-Up-Email-Notifications
    Notification-Autoresponder-Email-Details

    Hope this helps. Let us know if you need further assistance. Thank you.