What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do I still get the email notification even if I activated the Auto-Delete Submissions app?

    Asked by Aisling Condon on February 08, 2016 at 09:48 AM

    Also, regarding the Auto-delete submissions app, do i still get my email notification automatically? And can I still access the pdf (if there is no way to customise the notification as the pdf itself)?

    Many thanks

    auto-delete automatically delete email email alerts
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    JotForm Support

    Answered by Jan on February 08, 2016 at 10:03 AM

    Yes, the email notification will still be sent to the recipient with PDF attached even if you use the Auto-Delete Submissions App.

    You can actually customize the PDF in the Submissions page. Please refer to the guide below:

    1. In My Forms, select the form then click the "Submissions" button in the top.

    2. In the submissions page, click the "Get PDF" button and then a dropdown will appear that says "Customize PDF" please click it.

    Let us know if you have any questions. Thank you.