Thank you message not displayed

  • pictureberlin
    Asked on February 8, 2016 at 9:59 AM
    Second and the bigger problem - when they send the form to us a thank you message doesn't come up saying that the form has been sent (even though we have programmed one in to do that) but rather it leads them back to the form but all of the sections are now blank. Conversely on our end we are receiving their forms but it is frustrating for those who are filling out the forms.
  • Mike
    Replied on February 8, 2016 at 10:53 AM

    As far as I understand, you are referring to the following form:

    https://form.jotformeu.com/form/22706655431351

    Mentioned form is currently configured to use the form URL as the Thank You URL.

    Thank you message not displayed Image 1 Screenshot 20

    Please follow the next guide to find out how to change the Thank You Page settings.

    Setting Up the Thank You Page

    If you need any further assistance, please let us know.