There are no submissions after an order has been submitted on Webbsuniforms

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    lilwebb
    Asked on February 08, 2016 at 10:25 AM

    I have 3 orders from my website but no emails to go along with them and no submissions showing on my form  Please help?!

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    Ben
    Answered on February 08, 2016 at 11:02 AM

    I took a look at the shared page: http://webbsuniforms.com/powell/Checkout/05Dee0E8-5A09-421F-8115-2138C6D9C920/Review and I can see that you have your jotform on the same page. This is the jotform embedded on the same: http://www.jotform.us/form/60324685914156

    Now the reason why you can not find any submissions nor get any emails when the order is made there, is because the Continue To PayPal button is from Webbsuniforms.com

    You are also embedding a form that does not have its own submit button, so what happens is that someone may fill it out, but they are basically only submitting the form created by Webbsuniforms.com, which does not submit your own form.

    in doing so, the submissions are not created and the emails can not be sent - there is nothing to notify you about.

    If you wish, you could create your own form that accepts PayPal payments directly. You can see more about this here: Setting Up Your First Order Form

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    lilwebb
    Answered on February 08, 2016 at 11:29 AM

    Ah, of course!  I think I have it working now, thank you for your help