form does not display on ipad

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    emcqueeny
    Asked on February 08, 2016 at 10:29 AM
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    david
    Answered on February 08, 2016 at 11:35 AM

    If the form itself does not display on iPad, let us know which form is not displaying properly and we will be happy to take a look.  If the form is embedded to a webpage and is not displaying while embedded, usually, switching to the iFrame code allows for it to show properly:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

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    emcqueeny
    Answered on February 08, 2016 at 11:44 AM

    Hi David.  Thanks for the response.  I didn't actually mean to submit a question; I intended to do a search to see if others were having this problem!  In addition to seeing this issue on the iPad I also found that the issue occurred in the Chrome browser.

    Anyway, on quick comparison to some of my other forms that weren't having this problem (I always embed my forms in a webpage using the js link), I determined that the difference was that I checked the Responsive Form box in the designer on the one that was giving me problems.  I ended up just changing the code in my webpage to use the Embed->Source Code and the problem has disappeared.  I haven't verified that unchecking the Responsive Form box also fixes the issue...

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    david
    Answered on February 08, 2016 at 12:51 PM

    You should be able to have the embedded form be responsive.  Give the iFrame embed a try, it usually works much better on IOS devices.