- vfitlifestyleAsked on February 08, 2016 at 10:50 AM
None of the analytics are working for my form. I'm getting visitors and conversions yet the analytics show there hasn't been any activity on the graph.Page URL:
- JotForm Supportashwin_dAnswered on February 08, 2016 at 12:19 PM
I'm sorry for the trouble caused to you.
I did test your form's analytics report and I am able to replicate the issue you are having. It does not seems to display any analytics data. Please check the screenshot below:
I am reporting it to our backend team. We will get back to you as soon as we have any update from them.
- vfitlifestyleAnswered on February 14, 2016 at 03:33 PM
My analytics are still not working properly and I haven't heard anything back in a week.
- JotForm SupportChriistianAnswered on February 14, 2016 at 09:45 PM
Apologies for the inconvenience. I can confirm that there is only one response displayed in the analytics despite having several submissions over the week.
Our back-end team are still working on the issue. If there are any updates regarding your concern, we will inform you on this thread immediately.