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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form analytics report is not displaying any data.

    Asked by vfitlifestyle on February 08, 2016 at 10:50 AM

    None of the analytics are working for my form.  I'm getting visitors and conversions yet the analytics show there hasn't been any activity on the graph.

    Page URL:

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    JotForm Support

    Answered by ashwin_d on February 08, 2016 at 12:19 PM

    Hello vfitlifestyle,

    I'm sorry for the trouble caused to you.

    I did test your form's analytics report and I am able to replicate the issue you are having. It does not seems to display any analytics data. Please check the screenshot below:


    I am reporting it to our backend team. We will get back to you as soon as we have any update from them.

    Thank you!

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    Answered by vfitlifestyle on February 14, 2016 at 03:33 PM

    My analytics are still not working properly and I haven't heard anything back in a week.

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    JotForm Support

    Answered by Chriistian on February 14, 2016 at 09:45 PM

    Apologies for the inconvenience. I can confirm that there is only one response displayed in the analytics despite having several submissions over the week.

    Our back-end team are still working on the issue. If there are any updates regarding your concern, we will inform you on this thread immediately.