What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    does the number of submission reset each month?

    Asked by dreamlevelconsulting1 on February 08, 2016 at 10:59 AM

    I recently created a form with downloaded information to those who complete my form. However I notice the submission number has decreased to 2 since I first created the form on Jan. 26, 2016.

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    Answered by victor on February 08, 2016 at 12:15 PM

    Yes, you are correct. The submission counter resets the first of every month. I have just reviewed your account and saw that your form has 36 submission in total, but only received 2 this month. As a free user, you are allowed to receive at most 100 submission per month.

    If you have any other question, please let us now. We will be glad to help.