What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how do I increase the acceptable file size of attachments?

    Asked by amanansingh on February 08, 2016 at 11:06 AM

    Hi, we have a form that has a 500k limit of attachments.  However, we need to up this to at least 1MB.  how do we do that?

     

    best, WTCA

    size increase how how do i
  • Profile Image

    Answered by Huberson on February 08, 2016 at 11:30 AM

    Hi,

    In the form builder, click the upload fields you want to increase attachments size for, then click 'Max File Size' button and set the desired limit. The value is in Kilobyte (1024KB = 1MB). 

    The screenshot below illustrates how you can do it.

     

    Please let us know if you need more assistance!