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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to successfully test non default email address.

    Asked by Alphaaviant on February 08, 2016 at 11:19 AM

    Hi there,

     I am having problems trying to permanently change my default email address! I have managed to change it via the "Reply-To and recipients settings" option and it shows I have updated my recipient E-Mailhowever it is still getting sent to my previous email address when I click the test email button. 

    Any advise you can provide me?


  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 08, 2016 at 01:04 PM

    Test email button will always send the test to your default email address, however, the email notification will be send to whatever email address you specify just like you did.

    To test the alternate email addresses, click the "Preview" Button


    Click on "Fill Form" button to fill it out and submit it.