What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is slow on mobile devices

    Asked by stuffmartusa on February 08, 2016 at 12:02 PM

    My form works flawlessly on the desktop but seems to be very slow and hard to fill in on my mobile device.. is there a fix for that? BTW, I enabled form responsiveness in both the editor and the form designer,



    This is a re-post of a comment on How to make mobile friendly forms on JotForm

    mobile device slow form
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    JotForm Support

    Answered by Mike on February 08, 2016 at 02:05 PM

    The issue is most likely related to enabled Autofill option which saves the whole form when anything is changed.

    I have disabled the 'Enable Auto Fill' option on your Russellville Market form.

    Please re-check the form to make sure that the issue is fixed.

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    Answered by stuffmartusa on February 08, 2016 at 02:46 PM
    That fixed it perfectly! Thank you!

    Now, the only problem I have now, back to the mobile thing, is that when the user gets to the part where they are selecting the market that they want, it gives them the option of selecting a quantity on the pc version, but not on the mobile version.

    Thank you for your help. Your form creator is the best I've seen so far and when I get the money, I will be upgrading!


    Anthony

    ...
  • Profile Image
    JotForm Support

    Answered by david on February 08, 2016 at 06:41 PM

    I have moved your new question to a thread of its own, I will follow up in this thread shortly:

    http://www.jotform.com/answers/767486