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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms will not submit, how can I fix this?

    Asked by lyricr on February 08, 2016 at 12:27 PM

    When you hit submit the form just hangs there saying 'Please Wait'. Does anyone know how to fix this issue?

    Page URL:

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    JotForm Support

    Answered by Charlie on February 08, 2016 at 02:15 PM

    I checked your website but I'm unable to access it. It seems to be down. Here's what I am getting:


    I checked the following links:




    However, after a few minutes. It seems to be back up now.

    Could you please try re-embedding the form using the iFrame embed code instead? Here's a guide on how to get that code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    I see you seem to be using Wordpress, but I'm not sure if you are using Wordress.com or Wordpress.org. If the iFrame does not seem to work, you could try the steps mentioned here: http://www.jotform.com/help/324-A-Guide-To-Forms-For-WordPress-JotForm-Users 

    Let us know if any of the suggested solutions worked.