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MikeBarkleyAnswered on February 16, 2012 03:12 PM
My site has not been published but when I preview in a browser, the frorm is correctly displayed but when I submit, I get the Thank You but NEVER recieve the email. Since I am submitting from my browser (which is online, I should be reciving the e-mail shouldn't I?
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MikeBarkleyAnswered on February 16, 2012 04:51 PMNew response receivedIt’s a Contact form. My first and only one
Mike
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MikeBarkleyAnswered on February 16, 2012 07:12 PMNew response receivedIt kind of worked I get the e-mail but it doesn’t say who the sender was. The second pic is the message that was sent to me from the form
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liyamAnswered on February 16, 2012 09:48 PM
Hello,
Is this because you're seeing noreply@jotform.net as the sender? You may then refer to the content of your email and find the "Your Email" in it.
If you wish to use the "Your Email Address:" field as the sender, you might need to contact your service provider and have these IPs whitelisted in their system:
174.34.57.214
174.34.57.216
174.34.57.218
174.34.57.219
208.117.50.251If you have other questions or concerns, please do let us know.
Thanks.