- diepixelschieberAsked on February 08, 2016 at 01:37 PM
Unfortunately we had no captcha in form and in a few hours, our volume has been used up.
Have we a chance to reset the counter?
Now we have recaptcha integrated. The simple variant has also not protected.
- JotForm SupportKevin_GAnswered on February 08, 2016 at 04:05 PM
Yes, you can simply delete your submissions, your counter should reset and you should not have any problem.
Go to the submissions page and then delete all those submissions that you do not want to have.
- JotForm SupportKevin_GAnswered on February 09, 2016 at 03:23 PM
I wan to apologize for providing wrong information.
I just have confirmed that the counter will not reset if you delete the submissions, the counter still will be the same, if you often reach the limit then you should upgrade your account.