Why do I have so much space used?

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    sbrand
    Asked on February 08, 2016 at 01:55 PM

    You are saying I am using 10GB + of "space" but I do not know what that means. What is taking up this space?? I just deleted a bunch of unused forms and the amount of space I am using did not budge... Please help ASAP. 

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    Jeanette
    Answered on February 08, 2016 at 04:25 PM

    The Upload Space of 10GB is taken by the amount and size of each file that is uploaded along a submission someone sends to you, you have several forms with uploaded files on each submissions, you should empty them by deleting the submission data, specially for forms 42664638473969 and  30286450524955  

    You must make sure you have uploaded the submissions first before doing this process