What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why do I have so much space used?

    Asked by sbrand on February 08, 2016 at 01:55 PM

    You are saying I am using 10GB + of "space" but I do not know what that means. What is taking up this space?? I just deleted a bunch of unused forms and the amount of space I am using did not budge... Please help ASAP. 

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 08, 2016 at 04:25 PM

    The Upload Space of 10GB is taken by the amount and size of each file that is uploaded along a submission someone sends to you, you have several forms with uploaded files on each submissions, you should empty them by deleting the submission data, specially for forms 42664638473969 and  30286450524955  

    You must make sure you have uploaded the submissions first before doing this process