- ccnewslettersAsked on February 08, 2016 at 01:59 PM
Can you take a look at this form - https://www.jotform.com//?formID=50493869347166
I can't seem to get one field to populate, "Cost to Print $" . It is set up very similarly to the fields "Cost to Mail $" and "Cost to Ship $" but is not working.
Can you please see what I am doing wrong.
Please respond to Lbtallman1@gmail.com or copy me in please on a response.
- JotForm SupportKevin_GAnswered on February 08, 2016 at 04:59 PM
I would suggest you to use this app: http://prepopulate.jotform.io/.
You will get the exact field to be populated, and you should not have any issue.
Do let us know if it helps.
- ccnewslettersAnswered on February 08, 2016 at 06:21 PM
Thanks for getting back to me but you obviously did not look at my form at all.
My issue has nothing to do with pre populating with contact info.
I am trying to get a value to appear in a field from a previous field and it is not populating.
Maybe if you look at the actual form you can give a me a more accurate solution.
I may have figured it out anyway.
- JotForm SupportKevin_GAnswered on February 08, 2016 at 07:34 PM
Please accept my apologies, I misunderstood the issue.
Now I have checked your form and I can see that the field is being filled properly, it takes the value from the "Printing Subtotal $" field, I have also checked it and you are using the Form Calculation widget.
Also I noticed that you have this on your widget:
It will work only with the field, without the "0+", if the value filled is not the correct, perhaps the issue is with the "Printing Subtotal $" field. Could you please confirm if the issue is still there?
Seems like you were able to fix it, when I checked your form the first time I noticed that was filling the field.
If it's not calculation properly the value, please share us the formula that calculates the value, we will be glad to take a look on it.
- ccnewslettersAnswered on February 09, 2016 at 12:07 PM
Thank you. Yes that helped and I found where my errors were. Appreciate the help.
- JotForm SupportKevin_GAnswered on February 09, 2016 at 01:19 PM
Great to know that.
If you need more help, do not hesitate to contact us, we will be glad to assist you.