Can't get a field to populate

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    ccnewsletters
    Asked on February 08, 2016 at 01:59 PM

    Hi there,

     

    Can you take a look at this form - https://www.jotform.com//?formID=50493869347166

     

    I can't seem to get one field to populate, "Cost to Print $" .  It is set up very similarly to the fields "Cost to Mail $" and "Cost to Ship $" but is not working. 

     

    Can you please see what I am doing wrong.

     

    Thanks,

    Laura

    Please respond to Lbtallman1@gmail.com or copy me in please on a response.

     

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    Kevin_G
    Answered on February 08, 2016 at 04:59 PM

    I would suggest you to use this app: http://prepopulate.jotform.io/.

    You will get the exact field to be populated, and you should not have any issue.

    Do let us know if it helps.

     

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    ccnewsletters
    Answered on February 08, 2016 at 06:21 PM

    Thanks for getting back to me but you obviously did not look at my form at all.

    My issue has nothing to do with pre populating with contact info.

    I am trying to get a value to appear in a field from a previous field and it is not populating.

    Maybe if you look at the actual form you can give a me a more accurate solution.

    Thanks

    I may have figured it out anyway.

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    Kevin_G
    Answered on February 08, 2016 at 07:34 PM

    Please accept my apologies, I misunderstood the issue.

    Now I have checked your form and I can see that the field is being filled properly, it takes the value from the "Printing Subtotal $" field, I have also checked it and you are using the Form Calculation widget.

    Also I noticed that you have this on your widget:

    It will work only with the field, without the "0+", if the value filled is not the correct, perhaps the issue is with the "Printing Subtotal $" field. Could you please confirm if the issue is still there?

    Seems like you were able to fix it, when I checked your form the first time I noticed that was filling the field.

    If it's not calculation properly the value, please share us the formula that calculates the value, we will be glad to take a look on it.

     

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    ccnewsletters
    Answered on February 09, 2016 at 12:07 PM

    Thank you.  Yes that helped and I found where my errors were.  Appreciate the help.

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    Kevin_G
    Answered on February 09, 2016 at 01:19 PM

    Great to know that.

    If you need more help, do not hesitate to contact us, we will be glad to assist you.