- mretreatAsked on February 08, 2016 at 03:16 PM
We paid for a full year on Bronze. Please do NOT disable our ACTIVE Account.....Please contact us.
Mary and Cheryl
- JotForm SupportWelvinAnswered on February 08, 2016 at 07:40 PM
I think this is already resolved per your other threads.
- mretreatAnswered on February 08, 2016 at 07:46 PMYes, sorry! We were a little afraid!
- vytocorwebsolutionsAnswered on February 08, 2016 at 07:46 PM
My company continues to have the same issue. We pay for services, and we reach our quota in less than a week. Jotform is counting old submissions.
We paid, and our account still said free. We paid for a month of premium service, and we have not received a response yet. Can you please provide solutions?
- mretreatAnswered on February 08, 2016 at 07:56 PM
Jot Form resolved this issue very quickly. It turned out to be from a mistake we made when paying for a new subscription. Thanks, Jot Form!