- JotForm SupportBJoannaAnswered on February 08, 2016 at 04:00 PM
I have checked email address you used to post this thread and I found some failed submission. Your email address is on bounce list. Our system gave following result:
email@example.com is IN the bounce list
Reason(s) : smtp;550 sender rejected
I have now removed it from our bounce list and it should be working fine now.
You can follow this guide on how to check and remove the email from bounce list.
Also you can Whitelist JotMails IP Addresses.
Please test your form and check if you are receiving submissions now.
Feel free to contact us if you need any further assistance.
- RoDerek TravisAnswered on February 08, 2016 at 04:46 PMOkay thank you so much.......and the other problem is the fact that I own a trucking company and the application is set up for a beauty salon....how do we fix that.......the website is www.stillstandingtrans.com
Still Standing Transportation, Inc."....and JESUS is the reason"P.O. Box 451Canton, MS 39046
Sent from my Verizon Wireless 4G LTE smartphone
- JotForm SupportChriistianAnswered on February 09, 2016 at 12:02 AM
I can see that your initial concern on this thread has been resolved. I can also see that your second question is similar to another post from you which my colleague has answered here. Still if you need further assistance, I have decided to move your concern to another thread so we can assist you better. Here's the link to that thread. http://www.jotform.com/answers/767674