- trakwebsterAsked on February 08, 2016 at 04:08 PM
I currently have a jotform for HiLo Cafe integrated to iContact, to a HiLo Cafe List.
I have another jotform now, for Fratellos Restaurant. I wish to also integrate it to my iContact to a Fratellos Restaurant list.
Obviously I use the same jotform api code.
However, do I use the SAME login info and passcode on both Jotforms? Or do I set up a second iContact integration with a DIFFERENT passcode.
I tried figuring it out on my own. Initially I thought I'd use different passcodes, but the iContact integration panel just showed the whirling wheel forever ...
... so I thought I'd find out which is the correct path by asking you ...
Connecting two Jotforms to two different lists in my iContact account, in the jotform integration do I use the SAME iContact password, or do I set up a SECOND iContact integration with a DIFFERENT password?
Thank you very much for your help.
-- Arthur Cronos
541 201 2003Page URL:
- trakwebsterAnswered on February 08, 2016 at 06:28 PM
I have now done two experiments --
My first Jotform (HiLo Cafe) is still successfully integrated with iContact. I can add a user in the Jotform, and the information propagates into iContact, and into the correct list.
For the SECOND JOTFORM (Fratellos Restaurant), I attempted to integrate iContact using the SAME user and passcode as on my first jotform (HiLo Cafe), but when I click the "authenticate" button, it just makes the "doing stuff" graphic ... forever.
So I tried the other way: For the SECOND JOTFORM (Fratellos Restaurant), I attempted to integrate iContact using the SAME user and A NEW PASSCODE passcode as given in the instructions, but when I click the "authenticate" button, it just makes the "doing stuff" graphic ... forever.
So neither method is working for me, for the SECOND Jotform.
Do I need to set up a new iContact service for every Jotform I wish to use?
Please advise. I am very grateful for your help.
(541) 201 2003
- trakwebsterAnswered on February 08, 2016 at 07:28 PM
OK, I have found the answers by step-by-step experiment. Here's what's true --
After setting up the iContact integration on the First Jotform, I can reuse the iContact username and passcode for additional Jotforms. On each successive Jotform, after authentication with iContact one must choose the correct iContact list from the dropdown box, and then map the Jotform Fields to the iContact fields. That's all there is to it.
(My difficulty and struggle was that I had a typo in the username I was attempting to use for integration, and that's why I could not successfully authenticate. Had nothing to do with what Jotform I was using, and attempting to set up a different passcode for different jotforms is the wrong thing to do. The Jotform-iContact integration can have only one API passcode, which can be used for multiple jotforms.
- JotForm SupportChriistianAnswered on February 09, 2016 at 03:27 AM
I am glad to know that you have resolved your issue. If you have any other concerns, feel free to contact us again.