Canceling the subscription

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    Asked on February 08, 2016 at 04:34 PM

    I want to cancel before I auto renew

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    Answered on February 08, 2016 at 11:21 PM

    To cancel your subscription, go to Account > Billing

    Then click the downgrade button below the free column.

    After that, simply click Cancel Subscription and confirm cancellation.

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    Answered on February 08, 2016 at 11:51 PM

    As per your request, we have cancelled the subscription on your account sheldonkoch. The account shall be holding Premium subscription until the end of the current subscription period and shall be downgraded to Free by 29 Feb 2016. 

    Please let us know if we can be of any further help. Thank you!