What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is it taking so long to create a pdf

    Asked by garethjohn1 on February 08, 2016 at 05:32 PM

    I have in the past successfully created forms into pdf's. I have now updated my current and it will not make a pdf!

    It keeps showing the time circle suggesting it is attempting. however nothing happens. Please help 

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    JotForm Support Manager

    Answered by Jeanette on February 08, 2016 at 11:20 PM

    Yes, this is a problem our devs are very aware of , I've raised a ticket so they can fix this, no ETA can be given, but hopefully it will be resolved soon.

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    JotForm Support

    Answered by mustafa on February 09, 2016 at 03:31 AM


    Sorry for the problem, you can obtain your PDF forms now with no problem.



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    Answered by garethjohn1 on February 09, 2016 at 10:46 AM
    Thank you
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    Answered by bmindranada on February 12, 2017 at 12:28 AM

    Hi, I am currently experiencing a similar problem
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    JotForm Support

    Answered by ashwin_d on February 12, 2017 at 01:14 AM

    Hello bmindranada,

    I have moved your question to a new thread and you will be answered here:  https://www.jotform.com/answers/1063896

    Thank you!