Why is it taking so long to create a pdf

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    garethjohn1
    Asked on February 08, 2016 at 05:32 PM

    I have in the past successfully created forms into pdf's. I have now updated my current and it will not make a pdf!

    It keeps showing the time circle suggesting it is attempting. however nothing happens. Please help 

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    Jeanette
    Answered on February 08, 2016 at 11:20 PM

    Yes, this is a problem our devs are very aware of , I've raised a ticket so they can fix this, no ETA can be given, but hopefully it will be resolved soon.

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    mustafa
    Answered on February 09, 2016 at 03:31 AM

    Hello,

    Sorry for the problem, you can obtain your PDF forms now with no problem.

     

    Regards.

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    garethjohn1
    Answered on February 09, 2016 at 10:46 AM
    Thank you
    Regards
    Gareth
    ...
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    bmindranada
    Answered on February 12, 2017 at 12:28 AM

    Hi, I am currently experiencing a similar problem
    .
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    ashwin_d
    Answered on February 12, 2017 at 01:14 AM

    Hello bmindranada,

    I have moved your question to a new thread and you will be answered here:  https://www.jotform.com/answers/1063896

    Thank you!