Same Problem in Chrom!

  • Profile Image
    Luise P.
    Asked on February 08, 2016 at 06:43 PM

    Hi Kevin,


    I tried it in Chrom as suggested! I also disabled the extensions from Firefox. I still have the same problem. I get a message that the form is huge - see attached screenshot!

    Then nothing happens!

    Luise P.

  • Profile Image
    Answered on February 09, 2016 at 01:38 AM

    It seems like there isn't any form in the account related to your email address.

    Please try the following steps:

    1. Logout jotform

    2. Clear browser cache 

    3. Close browser.

    4. Open the browser.

    5. Login to your account.

    6. Open the form builder.

    Let us know if the issue persists.