What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Same Problem in Chrom!

    Asked by Luise P. on February 08, 2016 at 06:43 PM

    Hi Kevin,

     

    I tried it in Chrom as suggested! I also disabled the extensions from Firefox. I still have the same problem. I get a message that the form is huge - see attached screenshot!

    Then nothing happens!

    Luise P.

    Screenshot
    problem same in message attached
  • Profile Image
    JotForm Support

    Answered by Chriistian on February 09, 2016 at 01:38 AM

    It seems like there isn't any form in the account related to your email address.

    Please try the following steps:

    1. Logout jotform

    2. Clear browser cache 

    3. Close browser.

    4. Open the browser.

    5. Login to your account.

    6. Open the form builder.

    Let us know if the issue persists.