What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting error when integrating Google Drive

    Asked by promotionsonly on February 08, 2016 at 11:56 PM

    Also im having trouble integrating google drive to the form 

     

    I get this error

     

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    JotForm Support

    Answered by Charlie on February 09, 2016 at 12:15 AM

    Unfortunately, I'm unable to replicate the problem.

    May I know if you have completely remove the existing Google Drive integration before re-integrating it again? Make sure to remove an existing integration and click the save button. You can also refresh the page. After that, re-integrate Google Drive. 

    In my case, this is how it looks like:

    Make sure to allow JotForm in your Google account. After successful authentication, this is how it looks like:

     

     

    May we know if you are already logged in on both Google and JotForm when doing the integration, your session on JotForm might have ended or timed out at that time. Could you please try again. You can also try doing it on a different browser. If the error persists after that, please do let us know and we will investigate it further. Apologies for the inconvenience.

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    Answered by promotionsonly on February 09, 2016 at 03:40 PM

    Thank you its now working