What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    dropped submission on closed browsers.

    Asked by nevillemwalimo on February 09, 2016 at 03:54 AM

    is possible to receive data of unsubmitted data if a user fills a form an closes a tab or window before finishing the form can jotform capture the data and send it as dropped submission.

    closed JotForm and receive OR
  • Profile Image
    JotForm Support

    Answered by Kiran on February 09, 2016 at 10:15 AM

    Unfortunately, it is not possible to receive the submission unless the Submit button is clicked. However, if you want the data to be saved on the form to avoid accidental closure of browser/tab you may consider enabling Auto-Fill feature on your JotForm. This feature helps the form-filling person to save the data on the browser storage so that the information entered can be accessed again by re-opening the form. Please be noted that this feature works only when the form is opened again on the same PC and same browser.

    If you have many pages on your form then you may consider using session method to save the form. This method helps in accessing the saved information from other browsers/systems as well.

    Using either method will help the user to save the information so that they can continue to fill the form later and submit it normally.

    Hope this information helps!