- dylnAsked on February 09, 2016 at 06:15 AM
The form only shows up after refreshing or going to the page for a 2nd visit. It does not show up on the 1st visit—almost every time.
How can I fix this?Page URL:
- JotForm SupportKevin_GAnswered on February 09, 2016 at 11:19 AM
I checked your website and the form does not load sometimes. The form uses a script to calculate the height, seems like this script is failing sometimes, it could be due to a conflict with some scripts in your website or something else. I would suggest you to use the iFrame method instead, you wil avoid this conflict and if you want, you can also set the height by default, take a look on this guide to get the iFrame code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.
Do let us know if it works.