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    Conditional emails not always sending to all parties.

    Asked by nirvc on February 09, 2016 at 11:27 AM

    We seem to be having issues with emails not being sent to any or only some of the recipients.  Is there a way to see the email history for each submission?  Trying to see if this is on our end or yours.  Thanks.  

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    JotForm Support

    Answered by Kevin_G on February 09, 2016 at 12:48 PM

    First of all, I would suggest you to follow this guide to prevent bouncing related issues: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.

    You may also check your email address to see if they are in the bounce list: http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list.

    This guide will help you to check the email history: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

    Hope this helps.