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Conditional emails not always sending to all parties.Asked by nirvc on February 09, 2016 at 11:27 AM
We seem to be having issues with emails not being sent to any or only some of the recipients. Is there a way to see the email history for each submission? Trying to see if this is on our end or yours. Thanks.
First of all, I would suggest you to follow this guide to prevent bouncing related issues: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.
You may also check your email address to see if they are in the bounce list: http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list.
This guide will help you to check the email history: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History
Hope this helps.