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Conditional emails not always sending to all parties.Asked by nirvc on February 09, 2016 at 11:27 AM
We seem to be having issues with emails not being sent to any or only some of the recipients. Is there a way to see the email history for each submission? Trying to see if this is on our end or yours. Thanks.
Emails conditional emails all thanks email email history
First of all, I would suggest you to follow this guide to prevent bouncing related issues: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.
You may also check your email address to see if they are in the bounce list: http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list.
This guide will help you to check the email history: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History
Hope this helps.