What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Preview shows different view to edit view

    Asked by kevinpclarke on February 09, 2016 at 12:42 PM

    Dear Support,


    I've just edited a form and in edit mode and saved it shows old entries that I had removed previously. I have logged out closed my bowser and and logged in again bit it still shows incorrect preview from my edit mode?

    If you look at top part of form and all the radio buttons for Singles and Artisitc these are removed in edit mode.

    The form is https://form.jotformeu.com/60385081952357 



  • Profile Image
    JotForm Support

    Answered by BJoanna on February 09, 2016 at 02:47 PM

    Sorry for inconvenience this may caused you. When I opened form you provided I saw that all radio button options for Singles and Artisitc are shown. 

    After that I have checked form revision history of your form and I saw that on current version Singles and Artisitc should not be shown. Then I have opened your form in Form builder and I did not saw Singles and Artisitc option. After that I have previewed your form and now it looks like this. 

    Please check your form and see if this is the correct version of your form is now show.

    Let us know if you need further assistance.

  • Profile Image

    Answered by kevinpclarke on February 10, 2016 at 02:46 AM
    Hi Joanna,

    Many thanks I can see it correctly now.

    Kind regards

  • Profile Image
    JotForm Support

    Answered by BJoanna on February 10, 2016 at 04:07 AM

    You're welcome.

    Feel free to contact us if you have any other questions.