Hide a field condition does not work

  • GICS
    Asked on February 9, 2016 at 1:13 PM

    Hi there,

    In the attached form for a singing competition entry form, I have a condition that says "If any of the song title fields in ANY class are filled, then hide the text field that says Oops! Looks like you have not entered any classes."

    Foe some reason, this hide function is not evaluating at all.

    Can you provide some advice please.

    Many thanks,

    Peter

  • David JotForm Support Manager
    Replied on February 9, 2016 at 4:53 PM

    It's not working because you have another condition in which you hide that field if certain criteria is met. If you disable the other condition you will see the new one("where if any of the classes is filled, then hide") works:  

    Hide a field condition does not work Image 1 Screenshot 20

    So, you need to re-calibrate them:

    1) Remove "!Oops" field from the old condition.

    2) And Include in the new condition the criteria "if age is greater than 17"

     

    Here is my cloned version: https://form.jotform.com/60396475334966 

    You may clone it and use it if you want to: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Let us know if you need more help.

  • GICS
    Replied on February 9, 2016 at 6:15 PM

    Ahh, many thanks.

    When compiling the form, I guess I try many ideas before settling on a good answer, and perhaps I am a bit "dirty" with leftover conditions. I should be more careful in the future.

    The form now works as expected.

    Peter

  • Chriistian Jotform Support
    Replied on February 10, 2016 at 2:53 AM

    I am glad to know that your issue has been resolved. On behalf of my colleague David, you are most welcome. Feel free to contact us again if you have any other concerns.